Hyster enjoys a wonderful relationship with most of its customers due its focus on producing complete client satisfaction through its world class manufacturing. Our goal is to foresee the needs of all our customers in addition to deal with them with forklifts which deliver the performance, the dependability and the value which they really need.
At Hyster, we believe in starting with the client. We annually perform focus groups and provide an on-going voice of customer research both on-line and in the field. We have over 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make sure that the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to ensure the lowest ownership cost and total dependability all of Hyster's machinery are subjected to environmental, virtual and physical tests. Not only do we test against our own standards, but we are always testing against the competition's products too. Our final tests happen in real-world customer applications so as to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100% of the time, each and every time.
Total Quality All The Time
To initiate excellence from the beginning, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold each employee accountable for consistent quality, along with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster offers a huge variety of features. The corporation has remained completely committed to its key focus on both safety and quality, on being innovative every time, and by offering several of the best material handling equipment on the market. These are only some of the reasons why the company has become a leader in the business.